Privacy Policy

1. Overview & Local-First Commitment

AccurateSoft ("we," "us," or "our") respects your privacy and is committed to protecting personal data processed through the Scanera mobile application and web portal (the "Service"). Scanera is engineered with a local-first architecture: document scanning, cropping, and archiving occur directly on your mobile device.

2. Information We Process

• Scanned & Imported Documents: Documents captured via your device camera or selected through the native system file picker remain stored locally on your device. We do not maintain permanent cloud archives of your personal files.
• Fax Transmission Metadata: When you initiate an outbound fax or receive an inbound fax, we process destination/originating fax numbers, transmission timestamps, page counts, and delivery status logs strictly to execute telecommunications routing.
• Support & Opt-Out Inquiries: When you contact our Support & Abuse Desk via email or our web form, we collect your name, email address, and inquiry details solely to respond to your request or enforce number suppression (opt-out) lists.

3. How We Use Information & Transient Routing

Document payloads submitted for fax transmission are encrypted in transit using TLS 1.3 and passed to our tier-one telecommunications gateway provider (Twilio Inc.) solely for point-to-point delivery to the designated fax machine. Payloads are purged from transient relay buffers immediately upon carrier delivery completion.

4. No Sale of Personal Data or Third-Party Advertising

AccurateSoft does not sell, rent, trade, or monetize your personal data, fax numbers, contact lists, or document contents to data brokers, marketers, or third parties. Scanera does not harvest user address books.

5. Device Permissions

• Camera: Used strictly when you actively scan physical documents inside the app.
• Notifications (Optional): Used to alert you of outbound fax delivery confirmations or incoming fax arrivals.

6. Your Rights & Opt-Out Requests

You may delete all locally stored documents at any time directly within the Scanera app or by uninstalling the application. Any recipient wishing to opt out of future fax transmissions or exercise data protection rights (GDPR/CCPA) may contact us at accuratecleaner@gmail.com. Requests are processed within 24 hours.

7. Contact Information